oddgods is a brand of Touchline Design Ltd. As a rule we are committed to customer care and our aim is to make your shopping experience as easy as possible.
Please read through our Terms and Conditions carefully before placing your order. By using this website and / or placing an order you agree to the terms set out below. Please also read our Privacy Policy regarding personal information provided by you.
You should be able to find answers to all your questions below, for further assistance please email: info@oddgods.co.uk
Product Information
Touchline Design Ltd has made every effort to show and describe their products as accurately as possible, slight colour variations of products will occur due to onscreen representation of the product on the website. Touchline Design Ltd cannot accept responsibility for these slight discretions. All sizes and measurements are approximate, however we do make every effort to ensure that they are accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to our Size Guide for further clarification.
Printing & Production
All oddgods caricatures and products are designed and produced by Touchline Design Ltd. The items are printed via 3 methods:
1: DTG (Direct To Garment Printing)
2: Sublimation (mugs)
3: Screen-Printing process
Touchline Design Ltd uses the best methods available to make sure their products reach the highest standards.
Copyright
Touchline Design Ltd owns, or are the licensee to, all right, title and interest in and to this Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, dis-assemble or otherwise attempt to derive source code from this Site or any other part of the Service. You must not extract / use any of the content on the Site and / or Service for commercial purposes without obtaining a license to do so from us or our licensors.
Ordering from us
Having selected the product(s), colour, size and / or quantity you wish to purchase. As part of the checkout process you will be given the opportunity to check your order and correct any errors. Proceed to the checkout and you will be directed to our secure payment gateways – Stripe and PayPal. All the information gathered during payment is process by these gateways, we do not hold any credit card details.
We accept Visa, Visa Debit, Visa Electron, MasterCard and Maestro along with payment via payPal.
Shipping costs depend on destination, weight and number of items shipped and is calculated when you checkout.
All orders over £75 are despatched free of charge.
Prices on this website are shown in British Pounds (GBP), if your card / account is in another currency, your credit / debit card company will convert the transaction and exchange rates.
Once payment has been received, we will send you an order acknowledgement, detailing the item(s) you have ordered and your parcel will be despatched.
Sometimes certain products are out-of-stock due to high demand. If this is the case, we will contact you (usually via email) and advise on expected delivery date or your item(s) or suggest possible alternatives.
Touchline Design Ltd reserves the right to change details of products at any time, whether it be colour, size, style, price or description.
Delivery
Touchline Design Ltd aims to deliver all mainland UK standard orders between 5-7 working days… as a general rule though, if your order is in-stock we’ll post it to you within 24 hours of the receipt of purchase… however…PLEASE ALLOW 7-10 WORKING DAYS FOR DELIVERY DURING THE CURRENT COVID-19 PANDEMIC.
The majority of our t-shirt stock is now ‘printed to order’ via DTG (Direct To Garment Printing), this process does take slightly longer than normal (to ensure the product is of the highest quality) hence the reflection in delivery time.
In the unlikely event that your order does not arrive within 10-14 days please contact info@oddgods.co.uk and we will endeavour to rectify the situation.
Orders are dispatched via 1st Class Royal Mail (with proof of postage). If you need the item sooner rather than later, send us an email at info@oddgods.co.uk and we’ll be as helpful as we can.
Returns
If you are not completely satisfied with any of your oddgods products you may return the order to us within 14 days of receipt of payment for either a full refund or exchange (refunds will be credited to your original method of payment). All items must be returned ‘as sold’ – in re-sellable condition, unworn, with all swing tags attached. If a returned item fails to meet these requirements oddgods cannot accept the item back.
If you do need to return your item(s) please follow the instructions shown below:
1: Contact us at info@oddgods.co.uk to let us know whether you want a refund or replacement and the reason why.
2: Send the item(s) to our trading address (shown below), in it’s original packaging, using recorded delivery at your own cost. This will ensure the item is not mislaid in the post (Touchline Design Ltd cannot be held responsible for any parcels that do not make it back to us).
oddgods Returns
Touchline Design Ltd
96 Cardiff Road
Llandaff, Cardiff
CF5 2DT
3: Once the items are returned, they will be checked, and as long as the item(s) meet the satisfactory conditions your refund / exchange will be granted!
What about my delivery charge? – If WE have made a mistake on an item sent to you, or it is faulty, damaged or of unsatisfactory quality, we will refund the delivery charges you have paid to receive that item.
Your UK statutory rights are not affected by our returns policy.
General
www.oddgods.co.uk is owned operated by Touchline Design Ltd.
Our registered office is: Touchline Design Ltd, 30 King George V Drive West, Heath Park, Cardiff CF14 4EE
Registered in the UK under company no. 06306032
Contact details
For all correspondence please use our trading address and contact details as shown:
Touchline Design Ltd
96 Cardiff Road
Llandaff, Cardiff
CF5 2DT
Email: info@oddgods.co.uk
Tel: 07932 753 668
All content included on this site is protected by UK and international copyright laws. Touchline Design Ltd may add to, change or remove any part of these terms and conditions at any time without notice.
